At Looq, data integrity, security, and transparency are foundational to how we operate. From our qCam capture device to the qApp user portal and underlying cloud infrastructure, every component of the Looq Platform is built with rigorous security and privacy protocols at its core. Captured environments are encrypted in transit and at rest—immediately upon capture and before the data is written to disk. This means data cannot be accessed or reconstructed from the device alone. You retain full ownership of your data at all times, and when you choose to delete it, it is permanently removed from our systems.
We do not outsource trust. Looq directly oversees all data handling and access. To ensure maximum reliability and protection, we partner only with a select group of proven, enterprise-grade technology providers who share our commitment to safeguarding your information.
Product Delivery and Continuous Improvement
Looq only accesses your data as required to deliver and support the services you use. Your raw data remains exclusively yours and is used solely for the purpose of providing and maintaining your Looq experience.
We do not commercialize your raw data. However, anonymized system-level metrics—such as processing times, file sizes, and usage patterns—may be used to enhance platform performance, reliability, and user experience. These metrics are never linked back to your identifiable content or used to train third-party models.
All data derived from your original files are generated specifically for your use and remain within your control. Any use of your data—including images, video, or derived visuals—for marketing or sales purposes is done only with your explicit consent.
Use of Personal Information
Looq may use limited personal information—such as your name, company, and email address—to communicate product updates, offer support, and share relevant insights or opportunities. We do not sell your personal information, and you can opt out of marketing communications at any time.
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
